Privacy Policy

Last updated: January 1, 2025

At FELIZ YCS TURISMO (TURSAB License No: 12562), we value the privacy of your personal data. This policy explains how your personal data is collected, used, and protected when you visit our website and use our services.

Information We Collect

We may collect the following information during the booking and communication process:

  • Personal Information: Name, surname, email address, phone number
  • Booking Details: Tour preferences, date selections, hotel information, number of participants
  • Technical Information: IP address, browser type, pages visited, visit duration

This information is used solely for service delivery, managing your bookings, and improving your experience.

Cookies

Our site uses the following cookies:

  • Google Analytics: Used to analyze site traffic and understand user behavior. Collected data is anonymized.
  • Google Ads: Used to measure advertising performance and show you more relevant ads.
  • Preference Cookies: Used to remember your language preference and cookie consent.

On your first visit, you will see a cookie consent notice allowing you to accept or decline cookies.

Data Security

Your data is protected with SSL/TLS encryption. All communications take place over the HTTPS protocol. We implement industry-standard security measures to protect your personal information against unauthorized access. Your personal information is not shared with third parties without your explicit consent.

Your Rights

Under the Turkish Personal Data Protection Law (KVKK) and the European General Data Protection Regulation (GDPR), you have the following rights:

  • To learn whether your personal data is being processed
  • To request access to your personal data
  • To request correction of inaccurate or incomplete data
  • To request deletion of your personal data
  • To object to data processing

For requests, please contact [email protected]. Your requests will be responded to within 30 days at the latest.

Contact

FELIZ YCS TURISMO
Cumhuriyet Mh, Saraçoğlu Sk. No:7/8, 50400 Ürgüp/Nevşehir, Turkey
[email protected]
+90 545 321 60 03